FAQs


Can I personalise my collage?
YES! This is something I love to do. I can add a name to any of the medium or large collages for FREE! The names are hand embroidered onto felt and added to the design. I can only accommodate a maximum of 10 characters, simply because the word needs to fit into the small space allocated on the collage. If you have any special requests or great ideas, please let me know, I may be able to help.

Do you mail internationally?

Yes we can ship items internationally. All items sent overseas will be sent using Australia Post International Registered Post. This will mean we can track the parcel if necessary. Any duty or charges incurred by sending the parcel overseas will be the responsibility of the recipient.


Does Pouch Handmade do custom orders?

If you have a special design in mind or a special person you want to treat, Pouch Handmade can custom make artworks for you. If you have a treasured piece of fabric that you would like incorporated into a Pouch Handmade item just send me a message, providing me with as much information about your request as possible and I will let you know what I can create.

Prices for custom made items will vary according to the size, the amount of detail involved design and other factors. I will provide a quote and ask for payment to be made before work commences.


How can I pay for my Pouch Handmade order?

You can pay for your Pouch Handmade collage via our online store using PayPal. PayPal is a secure way to pay for items online. It is not necessary to have a PayPal account to make a payment via the online store though; you can pay for your order as a PayPal guest using your credit or debit card. If you do have a PayPal account, simply follow the instructions once you get to the checkout.

PayPal makes it safe for the seller and the buyer. Pouch Handmade does not store any credit card details. All details are encrypted and processed by Paypal. For further information on the PayPal privacy policy, please visit PayPal. If you would like to make a payment via direct bank deposit, please email me.


How long will it take to receive my order?

Pouch Handmade orders are dispatched as quickly as possible, but approximately 7 - 10 days from the order being received. 

Unframed collages are sent using Australia Post Registered Post, which requires a signature on delivery. Australia post estimates it will take 1-5 working days to deliver a parcel within Australia. 

For international orders, all collages are sent using Australia Post Registered International mail and delivery times depend on the country the collage is being sent to. If you do require a collage urgently, please let me know.


I am buying an unframed artwork, but can you recommend some frames I could use?

We can recommend the following frames and stores to purchase frames from. Ribea from Ikea are available in a variety of sizes and colours. Country Road Miya frames are also suitable. 

We would recommend a box frame for your collage. This is due to the fact that there are so many lovely textures and fabrics within the collages, that you do not want them to be squashed and distorted by the glass sitting on top of them. A box frame allows the collage space to breathe!


What materials are used to make each Pouch Handmade artwork?

Pouch Handmade uses repurposed fabrics and papers applied to 100% recycled Conqueror Wove card. Fabrics and papers are either donated to me, found in charity shops or second-hand shops or purchased from vintage stores. You might find a cuff from an old shirt in one artwork, or a button from a little jacket in another. I also purchase off-cuts from local Australian designers, manufacturers or business (such as B & M felt) that would otherwise be thrown away.


What size are the collages?

Well, there are 3 different sizes available, small, medium and large.

These are the dimensions of the three sizes when unframed:

Small Unframed: (approx A5) – 15cm x 21cm

Medium Unframed: (approx A4) – 30cm x 21cm

Large Unframed: (approx A3) – 30cm x 42cm

Please note: some artworks are landscape and some are portrait.


Where else can I buy Pouch Handmade items?

Pouch Handmade collages are stocked in a few lovely stores around Australia and a select few online stores. To see the full list of stockists, please click on the Stockists page

All Pouch artworks can be purchased from the Pouch Handmade online store

If you think Pouch Handmade products should be stocked in your local store, or you own a lovely independent gift store and think Pouch Handmade would suit you very nicely, please do contact me.


Will the collage I purchase look exactly like the one on the website?

The collage you receive will differ slightly from the photo displayed on this website, but this is what makes it so special! The collage you receive will use the same design as the collage you can see on the website, but it will be created using a unique collection of fabrics & papers every time. For example, you may order a Percy Penguin, but his round belly might be cream linen in one collage and white felt with red spots in another collage.

Each collage is handmade; each is unique, one-off and very special. Each collage has its own subtle variations in colour and fabrics or papers that make them unique. Please let me know if you would like to see images of the exact collage that will be sent to you.